Kate Hill Flowers offers comprehensive flower delivery across Melbourne, ensuring your floral gifts reach any suburb in the in the greater metropolitan area. We service over 500 suburbs, and you can view the most popular Melbourne Flower Delivery areas here.

Yes, we provide flower delivery to hospitals and nursing homes throughout Melbourne. We ask that you kindly ensure all recipient details are accurate (including potential discharge dates) for successful delivery.

Certainly! We specialise in flower delivery to apartment buildings in Melbourne. Please provide the apartment number, accurate delivery details, and recipient’s contact number. it is advisable to be available to assist with any delivery issues that may arise, so please keep your phone nearby on the day!

If no one is available when we attempt delivery at an apartment building, we'll contact you first, and then with permission, the recipient. It is then up to the recipient to decide the next steps. If the recipient is not home, we typically leave the package with the building manager, concierge, or in a safe designated area as advised.

Absolutely! We offer flower delivery daily to workplaces throughout Melbourne, making it convenient to surprise someone special at their office.

Yes, we provide flower delivery to residential addresses across all Melbourne suburbs, bringing beautiful blooms directly to your doorstep.

Accurate delivery information is crucial. If uncertain, please verify the address with the recipient or contact us for assistance before placing your order.

If the recipient is unavailable, we will leave the flowers in a safe place, with a neighbour, or according to any specific instructions you have provided.

While specific delivery times cannot be guaranteed, you can provide preferences in the delivery instructions during checkout, and we will do our best to accommodate them. We also offer express 2 hour delivery as an option at checkout.

If you encounter any problems with your flower delivery in Melbourne, such as delays or damaged items, please contact us immediately for resolution.

We offer same-day flower delivery for orders placed before our cutoff time in Melbourne which is 1pm AEST. Alway check our website for the latest cutoff time details.

Yes, tracking information is provided once your order is dispatched, allowing you to monitor the progress of your flower delivery in Melbourne.

We provide contactless delivery options to ensure the safety of both our customers and our delivery team.

While our primary delivery area is within Melbourne, we may accommodate deliveries outside our standard zones. Please contact us directly to discuss your specific needs.

Delivery fees may vary based on distance and specific locations within Melbourne. Please visit our website or contact us for detailed information regarding delivery fees to your area.

You can schedule flower deliveries for future dates, making it convenient for planning special occasions or events in Melbourne.

If you need to change the delivery address after placing your order, please contact us urgently so we can update the delivery details. Depending on the stage of processing, we may be able to accommodate your request.

Yes, we can provide delivery notifications via email to keep senders informed about the status of their flower delivery.

You can leave specific delivery instructions during the checkout process, such as gate codes or preferred delivery spots, to assist our couriers in Melbourne.

Correct delivery information is essential to avoid any issues. If there are concerns about the delivery address, we will contact you for clarification before dispatch. If incorrect details are provided, urgently contact our store to correct them.

Upon request, we provide delivery confirmation, ensuring peace of mind that your flowers have been successfully delivered in Melbourne.

Yes, you can schedule a surprise flower delivery. Just let us know, and we'll ensure the recipient is pleasantly surprised when they receive their beautiful blooms. To ensure the recipient is surprised, please ensure we have the correct details for a smooth surprise delivery or if there are issues with trying to deliver to the recipient, we will contact you but if we can not contact you, this makes it very difficult for a smooth surprise delivery.

If you need to cancel or reschedule your flower delivery, please contact us as within 30 minutes of the order. Depending on the circumstances, we will do our best to accommodate your request but if the order has been designed and has left our store for delivery, we are not able to cancel or reschedule the order without a fee.

While we cannot guarantee specific delivery windows, you can leave delivery instructions during the checkout process, and we will try our best to accommodate your preferences.

Yes, we provide delivery options tailored to special events or occasions in Melbourne, including weddings, birthdays, anniversaries, and major events.

Yes, you can request a signature upon delivery for added security and peace of mind that your flowers have been received by the intended recipient.